If canceled with 24 hours to appointment, it is a full charge. Non refundable. Please understand your booking takes away from another customer who could have booked, so if cancelled same day its treated as a booking.
🕖 48 hours Appointment
If cancelled with 48 hours or sooner, it is eligible for credit. This means it’s a cleaning credit applied to your account that can be used whenever you please.
🕛 Before your 48 Hour window
If you decide to cancel before the 48 hour window, you are eligible for an immediate full refund